Help
Explore our frequently asked questions to find the information you need about our baby equipment rental service and how we can make your outdoor adventures easier.
Renting Process
Our rental process is super simple!
1. Select a product you would like to rent
2. Select the length of time you'd like to have the product
3. Select a date and time for collection or delivery. **
4. Add any accessories you need
5. Go to your basket and checkout
6. During the checkout process you will be asked to read and agree to our Terms and Conditions, Hire Agreement and Privacy Policy.
7. Once you have checked out, I will be in touch to organise everything with you
**Please note dates and times are not confirmed until you receive confirmation from Katrina at Adventure Bairns after checkout. If you would like to check dates and times prior, please contact us at hello@adventurebairns.co.uk
Safety Guidelines
You will be provided instructions for use for each of the products and some helpful videos.
Please only use the products for their intended use.
We suggest having your own insurance in place for cover of the products incase of loss or damage, especially when travelling.
We can provide small maintenance boxes for the tyres for long term rentals or a small cost for short term rentals.
Equipment Care Tips
All products are washed and cleaned in house prior to rentals.
We ask that products are returned in clean condition, if possible.
Adventure Bairns cover general wear and tear (scratches and small stains). We expect those with wee ones! If the item is damaged beyond repair, lost, or stolen, you will be charged you for the total estimated Replacement Value of the item.